What is the primary duty of a security guard during an emergency evacuation?

The primary duty of a security guard during an emergency evacuation is to assist in guiding individuals to safety. This role is crucial as it involves actively helping people navigate through potentially dangerous situations, ensuring they leave the premises efficiently and safely. Security guards are trained to be familiar with evacuation routes and emergency procedures, allowing them to direct individuals to safe exits and areas.

During an emergency, every second counts, and the presence of a knowledgeable guide can prevent confusion and panic. By directing individuals away from danger, security guards play a vital role in protecting lives. They may also provide reassurance and instruction, which is essential in keeping people focused on the exit plan rather than on any fear or anxiety caused by the emergency.

The other options do not fulfill the primary responsibility during such stressful situations. Maintaining a presence and observing does not contribute to the immediate safety needs that arise in an emergency. Collecting personal belongings can hinder evacuation and distract from the urgency required. Finally, while keeping everyone calm can be beneficial, it should not occur at the expense of taking action to ensure safety. Thus, guiding individuals to safety is the most critical and appropriate duty during an emergency evacuation.