What is the main role of a security guard in emergency situations?

The primary role of a security guard in emergency situations is to ensure safety and provide assistance while following emergency protocols. In critical instances, the security guard acts as a first responder, focusing on the well-being of individuals present and maintaining order. This role encompasses guiding people to safety, providing first aid when necessary, and assisting emergency services once they arrive.

By adhering to established emergency protocols, security guards can efficiently support law enforcement and emergency personnel, which ultimately streamlines the overall response to the incident. They play a crucial role in managing the scene until professional responders take over, all while ensuring that they do not overstep their authority or responsibilities, such as taking charge of all personnel or engaging in firefighting or rescue operations without appropriate training and equipment.