What action is critical for a security guard when responding to a medical emergency?

Calling emergency services immediately and providing assistance as needed is essential in a medical emergency response because prompt action can significantly impact the outcome for the individual in distress. When a security guard encounters a medical emergency, their first priority should be to ensure that professional help is on the way. By contacting emergency services immediately, the guard can facilitate access to trained medical personnel who can provide the necessary treatment.

Additionally, while waiting for help to arrive, the security guard can offer assistance within their capabilities. This may include providing basic first aid if adequately trained, ensuring the scene is safe, and keeping the individual calm. Quick response times can be critical in emergencies, as they can determine the effectiveness of care and potentially save lives.

Immediate communication with emergency services ensures that the right resources are dispatched without delay. This action reflects the importance of prioritizing swift response over hesitation or waiting for others to arrive at the scene.