Manitoba Security Guard Licence Practice Test – How to Apply, Train & Pass the Exam (2026 Guide)

Question: 1 / 400

How should a security guard respond to questions from the public?

Polite and dismissively

Politely and accurately

A security guard should respond to questions from the public politely and accurately because this approach fosters trust and demonstrates professionalism. When security personnel engage the public in a respectful manner, it helps create a positive atmosphere and can enhance the overall perception of security within the environment they are monitoring.

Providing accurate information is equally important, as it ensures that the public receives reliable guidance. Misinformation can lead to confusion or escalated concerns, which security guards aim to prevent. Answering questions clearly helps the public feel secure and informed, reinforcing the guard's role as a supportive presence. This response strategy aligns with best practices in customer service and situational awareness, ultimately contributing to the safety and comfort of the public.

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Avoiding the questions

With vague information

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